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Did you know... Our fastest turnaround time is 5 days, 4 hours, 26 minutes!
Fast lead times
Small min. orders
Free delivery
Pantone matching
Fast Lead Times
Free Delivery
Small min. orders
Pantone matching

FAQ's

Any questions that you cannot find answers for here, we will be happy to answer over the phone. Please get in touch if you would like any help with your designs.

Yes! If you’ve already got a design in mind, our contact form will allow you to customise it to your exact specifications, we will then send you a design mock-up for approval. If not, we’ll work with you to create a fantastic design FREE of charge.

To increase our lead time, once you have approved your final canopy proof and quote, the umbrellas will be produced.

Once you’ve made payment, the manufacturing process will begin and the production and lead time is 10 days – 30 days, however much larger orders may take longer… We pride ourselves on offering some of fastest lead times available.

As we work with overseas production centres, our delivery times vary from 3 working days to 10 days. However, the production time of your umbrellas is extremely fast and the lead times of 10 days – 30 days include the delivery  from our production centre.

You may select ANY colour canopy, including Pantone® canopy colours. We offer Pantone® matching frames and shafts on any orders of 500 umbrellas and over.

Yes! We provide Pantone® matching technology on all umbrellas.

Yes! We are happy to create a design for you, you just need to supply the artwork to us.

For our free umbrella design service, a .JPEG version of .PNG version of your logo will be fine. However, for the final proof we require a .PDF / .AI / .EPS version as this will be used for printing and the logo must be high resolution to ensure perfect printing!

We take 100% payment upfront for any orders of 100 units and under. Any orders over 100 units will require a 50% deposit payment to secure your order and once you successfully receive your order we require the outstanding 50% payment upon receipt.

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We service orders from 25 to 5000+ units!
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Get a FREE quote!

Fill in our form and let us know your requirements, if you upload your artwork, we will send over a free mock-up to showcase your design on your selected umbrella.

Got more questions?
CALL US INSTEAD

We offer some of the lowest industry prices and create umbrellas to your exact specification.

All our umbrellas are COMPLETELY customisable. Speak with the team today or…

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