Once we receive your application, we will review your details and get back to you within 24 hours.
If your application has been approved, you will receive an email with details on how you can log-in and view your distributor portal.
You will be assigned a dedicated account manager who will make contact to introduce themselves. This gives you the perfect opportunity to ask any further questions you may have.
For optimal printing quality on your branded umbrellas, we require artwork in vector format. Preferred file types are AI (Adobe Illustrator) or EPS. Please ensure that all text is outlined to prevent any font mismatches. If you’re unsure about how to prepare your artwork, our design team is here to help!
Absolutely! We understand the importance of ensuring your branded umbrellas look perfect. For a small fee, we can produce a pre-production sample for you to approve before we proceed with the full order. This process typically adds 1-2 weeks to the overall production time.
Delivery times depend on the specifics of your order and our current production schedule. Typically, orders are completed and dispatched within 3-4 weeks from artwork approval and payment. If you have a specific deadline, please discuss it with us, and we’ll do our utmost to accommodate your needs.
We strive to offer the most competitive prices for branded umbrellas, but we understand the importance of budget. Please contact us with your competitor’s offer, and we will review our pricing.
Discreet packaging refers to the process of shipping your order in plain, non-branded packaging. This option is ideal for direct deliveries to your event or for when the umbrellas are intended as gifts, and you wish to keep the contents undisclosed until they are revealed by the recipient. Please specify if you require discreet packaging when placing your order.
